“Thank you SO much for everything. These are amazing!! I love them.” This was the text response I received yesterday from the bride you see above after sending her previews from her wedding day a couple of days prior. She then went on to repost the images I shared on my IG stories with a […]

If you have been a professional photographer for any length of time, you know that producing great images isn’t all there is to the game of business ownership and ultimately, yielding happy clients. In fact, I would venture to say that delivering beautiful work isn’t even 50% of the pie when you consider overall client […]

I think it’s safe to say that I have become borderline obsessed with all things client experience. I can hardly interact with a business anymore without analyzing, dissecting…and maybe even slightly judging….the experience that I’m being provided as a customer. If you are a business owner (especially if you are operating a business in a […]