for conferences, retreats, meetings and podcast interviews
Since beginning my photography business in 2007, I have tried various tactics to bring in new, ideal clients through marketing. The one thing that has stood the test of time after more than a decade is the effort that I have put into crafting a highly intentional and exceptional experience for my each and every one of my clients. Excellent communication, thoughtful gift giving, under promising and over delivering....these are just a few of the things that have brought my business to have a place that it has a remarkable reputation among clients, planners and vendors. I am most passionate about teaching creatives not only why it's important to invest time and resources into their overall client experiences, but giving them practical tools and helping them develop plans for just how to do that.
Turning Clients Into Raving Fans With an Exceptional Experience
+ Developing Your Client Journey
+ First Impressions and Onboarding New Clients
+ Client Gift Giving Done Right
+ Wowing Clients by Under Promising and Over Delivering
+ Implementing a Seamless Client Workflow
+ Making It Right When Things Go Wrong
Client Experience Topics
Cheyenne Schultz is a wife, mama to four, professional photographer and photography business educator and coach living in Charlotte, North Carolina.
With more than a decade of business experience, Cheyenne genuinely loves helping creative entrepreneurs achieve the goals they have set for themselves and teaching them what she has learned about how to sustain long-term as a business, turning clients into raving fans and standing out in a saturated market.
She believes in dog rescue, homemade lattes, good chocolate, blankets and loving her family well.
Past Speaking Engagements:
+ "Build Your Business Through Instagram" - Private Workshop
+ "Create Raving Fans Through Your Client Experience" - Asheville Folk Photography Workshop
+ "The Journey Through the Drought" - Cultivate Retreat
+ "Branding Basics" - Wedding Photographic Society, Raleigh
+ "The #1 Way to Market Your Photography Business" - Issues of Contemporary Photography Course at Appalachian State University
+ "Delivering an Exceptional Client Experience" - Annual Meeting for American Institute of Graphic Arts, Charlotte
I CAN’T WAIT TO HEAR FROM YOU!
Please use the form below or email to inquire. email@example.com
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